OTTER HOLT & OWL HAYES, GODFORD FARM.
Thank you for choosing to book with Godford Farm. We look forward to welcoming you to our working dairy farm. When you make this booking you are entering an agreement with us. Please read below our terms and conditions.
PETS ARE NOT ALLOWED UNDER ANY CIRCUMSTANCES. We are also a Dog free farm. We are also allergy aware, so there will be no feather pillows or wool blankets and guaranteed pet free.
Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to 28 days before your booking you will not be liable for the total balance. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for the total amount. For this reason you may wish to take out holiday/cancellation insurance, which is inexpensive and can be obtained from many providers.
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. A deposit is to be paid within 3 days of making a booking and the balance is due 1 month before holiday begins. Payment in full is needed if booking less than 28days before start of holiday. Prices include VAT at the current rate. We would advise that you take holiday insurance to cover for e.g. CV19, not being able to travel for whatever reason etc etc.
Your accommodation is available from 4.00pm on arrival day to 9.45am on departure day.
Please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we will send you an invoice for repair or making good if the damage or breakage is significant.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Any data gathered during the course of this booking may be held on a computer, and for the purpose of keeping in contact with you regarding your booking. We will not sell to 3rd parties or pass your details to anyone else.
We look forward to welcoming you.